Our Privacy Policy
Guarantee of Confidentiality
At Serengeti Steppe, we are committed to protecting your privacy online. Our privacy policy is designed to give you peace of mind and confidence. This policy may be updated from time to time, so we encourage you to check this page periodically to ensure you are happy with any changes.
This policy has been in effect since 1st August 2025.
Agreement
When you contact us via our website, we request personal information such as your name, phone number, and email address. This information is essential to process quotations and/or send our brochure. Your information will not be shared with third parties, except as required by law.
We may retain your email address for future marketing purposes, including relevant promotions and offers that may interest you. On our ‘Contact Us’ form, you’ll have the option to opt-out of receiving these communications from Serengeti Steppe.
We will only share your name and booking details with our trusted suppliers for operational purposes. Your personal information will never be sold or used for marketing by third parties without your consent. Serengeti Steppe adheres strictly to data protection laws and respects all personal communication between you and our team.
We gather general data from website visitors to generate reports, improve future content, and facilitate potential bookings.
Data Security
Safeguarding your information is a top priority. All the data you provide is secured through SSL (Secure Socket Layer) encryption and stored on a secure server. Additionally, we use firewall protection to guard our internal systems from external threats.
Cookie Usage
Our website uses cookies to enhance your experience. These small files help us identify the device you’re using and how you interact with the site, but they do not personally identify you. Cookies allow us to monitor web traffic and analyze user behavior to improve our content and performance.
If you prefer not to allow cookies, you can disable them through your browser settings. However, some site features may not function properly without cookies.
Visitor Activity Monitoring
We use Google Analytics to monitor visitor activity, such as session duration, page interactions, and repeat visits. This tool collects only IP addresses and does not identify users by name or any other personal data.
Google Analytics data may be used to display relevant adverts on other platforms based on your previous visits to our site. All data usage complies with both our privacy policy and Google’s.
Our website may include links to other websites for your convenience. Please be aware that we are not responsible for the privacy policies or practices of these external sites.
Search Data Collection
We collect and store anonymized search queries entered on our website to help us understand what our visitors are looking for. This information may include the search terms you use, keywords derived from them, and the number of times each query is made. We do not collect personal information such as your name, email address, or IP address as part of this process.
This data is used solely to:
- Improve the relevance of our content and services,
- Identify new tour offerings or destinations of interest,
- Enhance user experience by learning from aggregate search behavior.
Questions and Modifications
If you’d like to update or withdraw your consents, you can contact us at any time via email at info@serengetisteppe.com. We will update your records promptly.
Even if you opt out of marketing emails, you may still receive important service-related communications regarding your bookings.
We hope you enjoy using the Serengeti Steppe website, knowing your privacy is always respected and protected.